Customer relationships & revenue
Leads, opportunities, accounts, activities, quotations, campaigns, service cases and a dependable customer history.
Engage · sell · serveOne connected operating picture
Connect demand, resources
and production.
Customer demandOperational delivery
Enterprise systems create value when people can follow one trusted process and see the same operational truth—not when CRM, finance, supply and production remain separate islands.
ToqXcel helps organisations select, tailor, implement and connect CRM, ERP and manufacturing capabilities around their real operating model. We work with established platforms, specialist products and custom applications where differentiation demands it.
The result is a practical digital foundation that improves control today and can evolve as products, locations, regulations and business models change.
Distinct responsibilities, shared information
Three enterprise disciplines.
One operational ecosystem.
Each system has a clear role. Their greatest value appears when customer commitments, resources and production plans remain connected.
Resources & business control
Finance, purchasing, inventory, orders, projects, people, assets and the controls that coordinate the organisation.
Plan · transact · governMaterials & manufacturing
Demand, bills of materials, material requirements, capacity, production orders, quality, costing and shop-floor progress.
Schedule · make · improveProcesses that cross departments
Follow the work
from promise to result.
We design around end-to-end business journeys, clarifying ownership, decisions, data and exceptions at every hand-off.
Lead to cash
Marketing, opportunity, quotation, order, fulfilment, invoice, payment and customer follow-up.
Procure to pay
Demand, supplier selection, purchase approval, receipt, invoice matching and settlement.
Plan to produce
Forecast, materials, capacity, schedule, production, quality, completion and finished stock.
Case to resolution
Customer request, entitlement, assignment, communication, resolution and service insight.
Record to report
Transactions, controls, close, consolidation, management accounts and regulatory reporting.
Hire to develop
People records, onboarding, time, performance, learning, succession and workforce insight.
Manufacturing & material planning
Turn demand into
an achievable production plan.
Manufacturing capability is shaped around the product, process, plant and level of control required—from light assembly to more complex production environments.
Connected production controlMaterials, capacity, quality and cost in one flow.Plan what is needed, understand what is possible and give teams timely information to complete work with confidence.
Product structures & BOM
Items, variants, bills of materials, routings, substitutions and controlled engineering changes.
Demand & MRP
Forecasts, orders, stock policies, material requirements, purchase and production suggestions.
Capacity & scheduling
Work centres, calendars, constraints, priorities and achievable production sequences.
Execution, quality & cost
Production orders, consumption, output, inspections, traceability, variance and actual cost.
A complete business foundation
Coordinate the enterprise
without losing local reality.
Capabilities can be introduced in phases, integrated with existing systems and configured for different companies, countries, sites, currencies and responsibilities.
Sales & customer service
Accounts, pipelines, quotations, contracts, orders, cases, service levels and communication history.
Finance & control
General ledger, receivables, payables, cash, budgets, assets, tax, consolidation and audit-ready records.
Purchasing & suppliers
Requests, approvals, quotations, orders, receipts, supplier performance and invoice matching.
Inventory & warehousing
Availability, locations, lots, serials, transfers, replenishment, picking and stock accuracy.
Projects, people & assets
Resources, time, costs, milestones, workforce processes, maintenance and operational ownership.
Reporting & decisions
Role-based workspaces, operational dashboards, KPIs, exceptions, forecasts and management insight.
Platform and architecture choice
Fit the technology
to the operating model.
We assess process fit, scale, regulatory needs, integration, internal capability, ownership cost and future change before recommending an approach.
Established platforms
Microsoft Dynamics 365, Business Central, Salesforce and other suitable enterprise products configured around the organisation.
Tailored extensions
Apps, portals, workflows and reports that extend a platform without forcing every differentiating process into its standard model.
Custom business systems
Purpose-built ERP or operational modules where market products do not fit the process, scale or ownership requirement.
Connected coexistence
APIs, data services and governed synchronisation that let new and legacy systems work together during transition and beyond.
Adoption is part of implementation
Change the system.
Strengthen the operation.
Enterprise transformation succeeds when process, data, people and technology move together through a controlled programme.
- 01Discover
Operating model, processes, controls, pain points and measurable outcomes.
- 02Shape
Process design, fit-gap, platform, architecture, roadmap and business case.
- 03Configure & engineer
Platform setup, extensions, integrations, security and data migration.
- 04Validate & adopt
Testing, controls, training, cutover readiness and role-based adoption.
- 05Operate & evolve
Support, monitoring, optimisation, releases and continuous process improvement.
Start with the priority
Bring us the ambition.
We’ll help make it operational.
Begin with a focused conversation about the business requirement, current environment and outcome you need.
